Privacy Policy

RL Techplaza LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the steps we take to help protect it.

Information We Collect

We may collect information that you provide directly, including:

• Name, business name, email address, phone number, and website URL.
• Messages you send to us by email, contact form, or other communication channels.
• Business information needed to provide services, such as service areas, target services, and marketing goals.
• Billing and payment information processed through our payment providers.

We may also collect basic website usage information, such as pages visited, referral sources, browser type, device type, and approximate location based on IP address, if analytics tools are used.

How We Use Information

We use information to:

• Respond to inquiries and provide requested information.
• Prepare audits, proposals, invoices, reports, and client deliverables.
• Provide and improve our local marketing services.
• Process payments and maintain business records.
• Communicate about projects, support, billing, and service updates.
• Protect our website, business, clients, and legal rights.

How Information Is Shared

We do not sell personal information. We may share information with trusted service providers only as needed to operate our business, provide services, process payments, host our website, manage email, or maintain records. These providers may include website hosting, email, payment, analytics, accounting, or business software providers.

We may also disclose information if required by law, legal process, or to protect the rights, safety, and security of RL Techplaza LLC, our clients, or others.

Payment Information

Payments may be processed by third-party payment providers such as Stripe. We do not store full credit card numbers on our own website. Payment providers handle payment information according to their own privacy and security practices.

Cookies And Analytics

Our website may use cookies or similar technologies to help the site work, understand basic site traffic, and improve the visitor experience. You can adjust cookie settings in your browser.

Security Practices

We use reasonable administrative, technical, and organizational safeguards to help protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep information for as long as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and operate our business.

Your Choices

You may contact us to request access, correction, or deletion of information you have provided, subject to legal and business recordkeeping requirements.

Contact

If you have questions about this Privacy Policy, contact us at hello@rltechplazallc.com.